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Over the past few years, the U.S. mental health ecosystem has faced a crisis, with rising rates and a provider shortage leading the list of causes. At the same time, the need for counseling has grown, resulting in an influx of telehealth platforms fighting to fill the gap, many powered by venture capital.

Jim Kinville, senior director at UPMC Health Plan and Board President of the National Behavioral Consortium, said the term “mental health” has been replaced by “mental wellness” to help destigmatize the topic. According to Kinville, since the Covid-19 pandemic, people accessing mental well-being services has gone up by 30%, and through the pandemic and beyond, […]

When it comes to mental health, is Artificial Intelligence invaluable or incapable? As this ever-smarter technology becomes more integrated into Employee Assistance services, it turns out the answer may be “both.”

In recent years, mental health has been in the spotlight around the world. In addition to new challenges brought forth by the pandemic, a confluence of other factors drew attention to an issue that has, until now, remained under the radar.

One silver lining of the pandemic has been the growing acceptance of mental health care by the public. Thanks to COVID, this national health crisis was forced into the spotlight as heightened anxiety, social isolation, provider shortages, and other pressures overburdened a system that was already struggling. Fortunately, these concerns resulted in action.

As today’s mental health crisis collides with the nation’s current shortage of mental health providers, the result is an emotional perfect storm. Unfortunately, that storm’s unstoppable winds are blowing their way through America’s workforce, strengthening in intensity as they create new challenges. To ensure that support remains available, top-tier EAPs are leveraging technology in new ways.