Over the past few years, the U.S. mental health ecosystem has faced a crisis, with rising rates and a provider shortage leading the list of causes. At the same time, the need for counseling has grown, resulting in an influx of telehealth platforms fighting to fill the gap, many powered by venture capital.

Jim Kinville, senior director at UPMC Health Plan and Board President of the National Behavioral Consortium, said the term “mental health” has been replaced by “mental wellness” to help destigmatize the topic. According to Kinville, since the Covid-19 pandemic, people accessing mental well-being services has gone up by 30%, and through the pandemic and beyond, […]

When it comes to mental health, is Artificial Intelligence invaluable or incapable? As this ever-smarter technology becomes more integrated into Employee Assistance services, it turns out the answer may be “both.”

In recent years, mental health has been in the spotlight around the world. In addition to new challenges brought forth by the pandemic, a confluence of other factors drew attention to an issue that has, until now, remained under the radar.