Empathy is something organizations have been talking about for decades. As a result, some can truly characterize their culture as one grounded in empathy, while others, perhaps not as much. Suffice it to say, the pandemic has forced organizations to reflect on their workforces — to better understand their employees’ myriad of needs, expectations and overall wellbeing. As we continue to move through this pandemic, employees’ behavioral health have become top-of-mind for many organizations.